Mac Repairs in London

Terms & condition

Terms & condition

Please read these terms and conditions governing the use of our website and telephone order-line. Using our website and telephone order-line indicates that you accept our terms and conditions. This does not affect your statutory rights. This website (http://www.macrepairsinlondon.co.uk/) and telephone order-line (+44 208 902 4098).

1. GENERAL 

1.1. Terms apply 

These terms and conditions (” Terms “) apply to diagnostic, analytical, repair, part replacement, maintenance* and other out-of-warranty services (“Services”, “Servicing” or similar term) by Mac Repairs in London. These Terms apply to any purchaser/owner and/or potential purchaser (“Customer”) of Apple computer hardware products and/or computer accessory products (“Products” or “Product”) seeking or receiving such Services. If Mac Repairs in London and Customer have entered into a separate written contract relating to the Services, these Terms apply additionally to the extent not inconsistent with the terms of that separate agreement. 

1.2. Mac Repairs in London has no diagnostic fees.We work on No fix no fee basis. Mac Repairs in London (unless the Customer is otherwise advised in writing) charges Customer, and Customer shall be liable to pay, a diagnostic fee, which represents work and services incurred to transport (to and from the relevant service center), review, test, evaluate and diagnose alleged or actual Product defects, and to issue a quote of estimated fees to be incurred for Services and parts needed to rectify Product defects. is advised by telephone and/or in writing including e-mail or specified on the Mac Repairs in London website. 

1.3. Quote by Mac Repairs in london 
Mac Repairs in London will only provide Services to Customer if Mac Repairs in London to the extent that Mac Repairs in London issues a valid written quote, and Customer accepts Mac Repairs in London quote in writing within the validity period of the quote by signing the quote where indicated and sending it to Mac Repairs in London, or otherwise in a manner satisfactory to Mac Repairs in London. The quote will include the Service price, parts/components replacement or repair estimate, and other terms specific to Customer’s Services requirements. A quote will only be valid for 7 days, unless otherwise specified in the quote. If Customer does not communicate its acceptance of a quote in writing within that period, Mac Repairs in London may assume that the Customer has rejected the quote. Mac Repairs in London has full discretion to issue or decline to issue a quote. All quotes are subject to availability of the necessary components at the time of acceptance. If the need for additional work becomes apparent after work has commenced Mac Repairs in London reserves the right to suspend the Services and submit a revised quote. If Customer accepts such revised quote it shall take the place of the original quote. If customer does not wish to proceed on the basis of the revised quote, Customer shall be liable to pay for the Services and parts rendered by Mac Repairs in London to the date of the revised quote. 

1.4. Terms exhaustive Except as indicated in 1.1 above, these Terms, and the terms of any valid quotes or confirmations by Mac Repairs in London (together, a ‘Contract’) concerning the Services, are exhaustive of terms applicable to the Services. These Terms displace all other terms or conditions, written or oral, implied by trade custom or course of dealing, however introduced, unless otherwise expressly agreed by Mac Repairs in London in writing, including terms in catalogue specifications or any Customer’s general terms and conditions, requests for quotation, and orders or confirmations and all other Customer’s terms and conditions. Customer agrees to be bound by these Terms whether or not expressly so stated in any order, confirmation or otherwise. Each deviation from or modification of these Terms requires the express written agreement of Mac Repairs in London in each case. Modification or waiver of any other provision in one case does not constitute modification or waiver in any other case. 

2. RESERVATIONS AND REQUIREMENTS 
2.1. Right to decline to repair Notwithstanding that Customer has accepted Mac Repairs in London’s quote for Services, Mac Repairs in London reserves the right to decline to repair or provide other Services on Products if the manufacturer’s serial number has been altered, deleted, removed or made illegible, or if the Products have been physically, mechanically or electronically altered (whether from the manufacturer’s original design and/or specifications or otherwise), or improperly used. Customer will be responsible for transport costs and other expenses incurred by Mac Repairs in London in returning Products (whether or not serviced) to Customer, including the diagnostic fee referred to in section 1. Mac Repairs in London will have no further obligation or liability under the relevant Contract. 

2.2. Services limited to Apple Products Services will be conducted only on computer hardware and or accessory hardware components manufactured by Apple Computer, and will not be provided on any software provided with the Products. 

2.3. Customer to remove other attachments Prior to dispatching any Product to Mac Repairs in london for Services, Customer must remove all features, parts, options, and attachments, which are not manufactured by Apple Computer or related Apple Computer group companies, or covered by guarantee or warranty by Apple Computer or related Guarantee. If in doubt, Customer should contact Mac Repairs in London for more detailed information on which components or features of a Product should be removed prior to dispatch to Mac Repairs in London for Servicing. Mac Repairs in London will not be liable for any loss or damage to such features, parts, options and attachments, if not removed prior to dispatch to Mac Repairs in London. 

2.4. Customer to back-up Prior to dispatching any Product to Mac Repairs in London for Services, Customer must make a back-up copy of all contents on the Product’s hard drive or other local drives or data storage media, including any data stored or any installed software. Mac Repairs in London will not be responsible for any damage to or loss of any programs, data, or other information stored on any media or any part of any Product. Without limiting the warranty and liability exclusions in these Terms, Mac Repairs in London will not be liable for the consequence of business loss in case of system failure. 

3. NO IMPROVEMENTS OR MODIFICATIONS ADDITIONAL TO THOSE QUOTED
Mac Repairs in London has no obligation to make or implement any improvements or modifications to Products that would affect form or function unless expressly stated in the applicable quote accepted or confirmed by Customer. 

4. SPARE PARTS
Parts and components used to repair or provide other Services on Products, will be Apple Authorised parts and, in accordance with Apple Computer policy, may be new or reconditioned. Reconditioned parts will meet the same factory specifications as new parts and will be their functional equivalent. All replaced (ie. defective) parts and components of Products serviced by Mac Repairs in London, become the property of Mac Repairs in London and Customers will not be compensated or otherwise credited in respect thereof. 

5. WARRANTY
Mac Repairs in London warrants that Services will be properly performed and the repaired Product will function properly and in accordance with applicable Apple specifications, for 3 months after repair, replacement or other Services (as applicable). This warranty does not apply to 
a) periodic maintenance and repair
b) any consumable supplied with the Product, such as batteries or chargeable batteries, 
c) physical damage to liquid crystal displays,
d) damage to or loss of any software programs, data, or removable storage media, and 
e) any damage resulting from adaptations, changes or adjustments, which may have been made to the Product, without the prior written consent of Apple Computer. Further, this warranty does not cover damage due to the following: 

a) misuse, including failure to use Products for its intended purpose in accordance with Apple Computer’s instructions on the proper use and maintenance, 
b) installation or use of the Product in a manner inconsistent with technical or safety standards of any country of the European Economic Area and Switzerland in which the Product is used or installed, 
c) connection to incorrect voltage supply, 
d) use of the Product in conjunction with third party accessories, products or ancillary or peripheral equipment not authorized or recommended by Apple Computer, 
e) attempted repair by any party other than by or authorized by Mac Repairs in London, and 
f) accidents, lightning, water, fire or any other such cause beyond the reasonable control of Mac Repairs in London. 

6. CLAIMS
6.1. Notification of claims Any claims regarding improper repair, repair quality, reduced Product functionality, invoices or otherwise related to the Services must be notified to Mac Repairs in London (at the address and contact details stated above) in writing. Claims must be notified within 7 days of the date of return (after servicing by Mac Repairs in London) of the affected Product to Customer, or if applicable law imposes a longer, mandatory period, that later period prescribed by law. All complaints not so notified are waived by Customer. 

6.2. Remedies Mac Repairs in London’s sole liability (except to the extent otherwise required by applicable law) for warranty non-compliant Services or Services rendered contrary to these Terms will be (at Mac Repairs in London’s sole discretion) to either re-execute the relevant Services or to replace, or to repair warranty noncompliant parts (if covered by the warranty in section 5 above). Mac Repairs in London will re-execute warranty non-compliant Services or replace or repair warranty-non-compliant parts, not notified within that stipulated period, only at its sole discretion. 

6.3. No other liability Section 5 states the full extent of Mac Repairs in London’s undertakings and warranties with respect to the Services (including any proven claim that Services were improperly performed) and all other express or implied warranties are excluded (except to the extent otherwise required by applicable law). Mac Repairs in London’s sole obligation and liability for warranty non-compliant Services (including warranty-non-compliant parts and components) or Services rendered contrary to these Terms will be as stated in 

6.2 above. Mac Repairs in London is not responsible for and disclaims (to the extent permitted by applicable law) any and all other direct or other damages (including any transport and other costs and expenses), or liability for loss or damage however caused arising out of the Services. In no event will Mac Repairs in London be liable for any special, incidental or consequential damages, including loss of profit, opportunity, revenue, or downtime (except to the extent such limitation is prohibited or limited by applicable law). 

7. SERVICE FEES 
7.1. Mac Repairs in London’s fees Unless otherwise specified by Mac Repairs in London in writing, Mac Repairs in London then current Service fees, including parts and components prices, will be applied to services, including parts repair or replacement and Customer shall be liable to pay such fees. Fees and prices are subject to change by Mac Repairs in London at any time without prior notice and such fees and prices shall apply in respect of Services (or parts of Services) rendered (and spare parts allocated) after such change. If Mac Repairs in London amends fees and prices while a Contract is in effect, Mac Repairs in London will notify relevant Customer (of that fee or price change) whether by telephone, e-mail or otherwise, and that Customer may cancel the Contract (without liability to Customer or Mac Repairs in London beyond the Customer’s liability to pay for that part of the Services (including payment for spare parts) rendered to the date of notification of cancellation, which shall remain payable by Customer) by written notice to Mac Repairs in London within 7 days after Amsys’s notification of the amended fee or price. 

7.2. Sales tax and other charges Customer will pay any applicable sales, value added, excise, or similar tax in relation to the Products, in addition to the quoted fee or price. 

7.3. Transport costs Customer will bear the cost of transport of Products to and from Customer’s pick-up location, If Any where In UK we have fix fee Pounds 20.00 other than N.IRELAND Custome from NOTHERN IRELAND PLZ CAL US shipping fee is different . For Imac And Apple G5 fee for pick and drop is Pounds 35.00 

7.4. Other costs Any additional cost or liability incurred by Mac Repairs in London due to its suspension of Services (further to section 8 or as otherwise permitted in these Terms) or lack of or incorrect instructions from Customer or due to any interruptions or delays attributable to Customer, will be added to the fees and prices for the Services (whether or not stated on the quote described in section 1.3 above) and paid for by Customer. 

8. PAYMENT 
8.1 Payment
Unless otherwise agreed in writing, all payments from Customer to Mac Repairs in London must be made by BANK TRANSFERS,PAY PAL OR BY CHEQUES or other means specified by Mac Repairs in London, and in the currency specified in the quote or invoice. Payment must be clear funds in our account Before we leave the MAC to the customer. . To avoid doubt, Mac Repairs in London has no obligation to (and will not) coordinate Service and other fee payments from Customer insurance providers who actually or allegedly insure warranty, Service and/or other issues with respect to Customer’s products. Customer remains obligated to make full payment to Mac Repairs in London of Service, diagnostic and other fees, and responsible for pursuing (at Customer sees fit) reimbursement of such fees from its insurers, as appropriate. 

9. LATE PAYMENT
In case of late or no payment, Mac Repairs in London reserves the right to assess a finance charge of 1.25% per month as of the due date or the highest finance charge permitted by applicable law, whichever is less. In case of late or no payment, Mac Repairs in London also reserves the right to cancel or suspend all Services on all Products for a Customer, and withhold or retain all Products repaired or on which Services were or are to be conducted, if Customer does not make payment when due under any Contract. 

10. STORAGE FEES / UNCLAIMED PRODUCTS 
10.1. Storage fees
Mac Repairs in London reserves the right to charge storage fees for a) Products retained by Mac Repairs in London for non-payment of Services or otherwise from the date payment was due, where payment (including all finance and other charges) has still not been made 60 days after the payment due date, and b) Products sent to Mac Repairs in London with instructions that Customer will collect Products from Mac Repairs in London, and the Products are still unclaimed 60 days after a Customer has been notified of a quote. 

10.2. bandoned Products
Mac Repairs in London reserves the right to treat Products as abandoned, if retained by Mac Repairs in London more than 6 months (or such other period required by applicable law) after a) the due date for payment for Services, or b) Customer has cancelled the Contract; or has failed to authorize Mac Repairs in London to proceed with some or all Services, and has not paid transport or incidental charges for return of the Products to Customer. Abandoned Products will be sold or used and/or proceeds applied at Mac Repairs in London’s sole discretion. 

11. SERVICE PERIOD
Periods within which Mac Repairs in London will complete Services will depend on the service level required (moderate, severe, very severe etc). However (to the maximum extent permitted by applicable law) Mac Repairs in London accepts no liability for noncompletion of Services within any usual or customary Services periods, or Service periods stipulated, estimated or suggested by Mac Repairs in London staff or otherwise, or other delay in the return of Products to Customer. The return of Products after such time periods, or late return of Products, will not be a basis for cancellation of any Contract by Customer, or basis for reducing the Services fees or prices payable (to the extent permitted by applicable law). 

12. TRANSPORT
Mac Repairs in London may at Mac Repairs in London sole discretion, use third party courier companies to collect and transport Products to and from Customers. In the event that damage or loss of Products occurs during transport,It covers only standard price of £50.00 with the courier company. If you think it is expensive laptop you have to send it to us by using your own courier. Plz make sure when you send your laptop or PC to us there is no hard drive. In case of demage your hard drive or data lost we have no responsibility what so ever. If screen demage in the transit it has only standard cover of £50.00 Again if you think it is expensive laptop you must use your own courier.

13. CONFIDENTIAL INFORMATION
Customer will not, without Mac Repairs in London’s written consent, copy, reproduce or disclose to any third party any secret or confidential information (including drawings, specifications and financing information) supplied by Mac Repairs in London to Customer. 

14. PROPER LAW AND OTHER 

These Terms are to be interpreted under United Kingdom Law. If any term is declared void or unenforceable by a court of competent jurisdiction with respect to particular circumstances, that provision will remain in full force and effect in all other circumstances. If any term is declared entirely void or unenforceable by a court of competent jurisdiction all other provisions of these Terms will remain in full force and effect. Customer may not without Prior written consent assign all or any of its rights under any Contract

 

Please contact us for an exact quote for your any Mac Product. We will beat any genuine quote. 
Whatever problem you are having with your Apple device we can be sure to fix it.

Just Call Us On 0208 902 4098 / 0774 7846 7492

 

Why us?
  • Expert technicians
  • Authorised repairer
  • Affordable repairs
  • FREE inspection and diagnostics
  • 100% guaranteed repairs